Could intelligent automation answer our emails for us?

Many of us harbor a love hate relationship with email. We hate its Sisyphean tedium, but we love to stay on top of our world and our work objectives. Ultimately, many of us end becoming up a slave to our own inboxes. The question now then is… given the increasing sophistication seen in machine learning and Artificial Intelligence (AI), could intelligent automation answer our emails for us?

Developers to build-in more AI?

This rise in the deployment of automated machine intelligence technology is spiraling and, if popular, it could point software application developers towards putting a whole lot more AI into all our apps.

Google has already started to offer a degree of ‘robot email’ AI in its Google Inbox online extension for Gmail. The new service is called Smart Reply and it will help answer some of your emails for you. Inbox uses machine learning to recognize emails that need responses and to generate the natural language responses on the fly.Read more